Perfect Your Guest Experience With Our New Ticketing System

Posted by Ella Jacques on 22 January 2020

We have been working tirelessly the last few months to complete an update to our ticketing system that will not only streamline your fundraising process from start to finish, but ensure your guest experience is flawless, ultimately helping to raise more for your cause!

Here are seven reasons why our ticketing system is going to streamline your entire fundraising event:

1) Its efficient

The Givergy ticketing system is integrated with our Event Management System (the EMS), but why does this benefit you?

Your guest list, registrants, auction item details, past event data, and much more is live in the EMS, readily available for you to view and update. You can now access ticketing information from the same place!

Benefits:

• Using one platform eliminates the risk of human error as you wont have to update multiple platforms with guest information. This makes it far easier for you to continuously update guests lists efficiently.
• The system will prompt the ticket purchaser to provide their guests details, for example dietary requirements, which eliminates the need for you to chase the table host.

2) Guest experience will be smooth

If guests allow the system to remember their card details it will streamline your guests experience checking-in, bidding, pledging and checking-out at your event! They wont have to spend time entering card details and can concentrate on having a great time at your event.

3) Guests can pay the payment fee

Our card processing fee can be covered by the guest when they purchase a ticket, and were delighted to confirm that over 85% of guests are choosing to do so. In short, you wont be lumbered with the fee if the guest chooses to absorb it.

4) Ask custom questions

You have the option to include free text or multiple-choice questions.

You can ask the guest questions tailored to your event, for example their dietary requirements, where did they hear about the event, golf handicap etc. This will allow you to produce a custom experience for your guests and it will allow you to capture crucial data.

5) You can use promotional codes

You have the option to include discounted tickets to increase sales by using our promo code feature. For example you could offer a discount for group bookings or to those that book well in advance.

6) Sell sponsorship packages

The system allows you to sell sponsorship packages, you can include information about each level of sponsorship e.g. Bronze, Silver or Gold to attract those big brand names to your event.

7) Understand who your guests are prior to the event

You can unlock a greater understanding of your guest demographic months prior to the event which gives you the opportunity to tweak elements of the event to appeal to their interests if necessary.

If you would like further information on how your charity or organisation can benefit from our ticketing platform please get in touch.

Ella Jacques

Global Client Services Manager at Givergy

Ella heads up the global Fundraising & Events team. A key part of Givergy’s growth for four years, Ella has a passion for event planning and ensuring her and her teams’ clients exceed their fundraising targets. Furthermore, Ella’s exposure to some of the highest-profile fundraising events gives her a unique insight into the newest and most innovative way in which charities are engaging with their audiences.